Student Care Program

When You Can’t

Be There, We Can.

Professional healthcare advocacy and support for college students during medical emergencies, hospital visits, and unexpected healthcare situations. Giving families peace of mind when home is far away.

Professional healthcare advocacy and support for college students during medical emergencies, hospital visits, and unexpected healthcare situations. Giving families peace of mind when home is far away.

The Challenge

College Creates Independence. Medical Emergencies Create Uncertainty.

No parent wants to receive a late-night phone call that their child is in the emergency room.

No parent wants to receive a late-night phone call that their child is in the emergency room.

When students leave for college, they gain independence. But when a medical emergency happens, that independence can quickly become overwhelming. A trip to the emergency room. An unexpected hospitalization. A serious illness. A confusing diagnosis.

For parents, the challenge is often the same: you’re hours away, unable to get on the next flight, and unsure how to help from a distance. Questions begin to race through your mind:

01

01

Who is advocating for my child?

Who is advocating for my child?

02

02

Do they understand what’s happening?

03

03

Are they asking the right questions?

Are they asking the right questions?

04

04

Who is helping them navigate the next steps?

Who is helping them navigate the next steps?

When families can’t be physically present, having experienced healthcare guidance can make all the difference.

How It Helps

A Trusted Advocate During Healthcare Emergencies

Professional support when students and families need guidance most.

Evern’s Student Care Advocacy Membership provides access to experienced Registered Nurse advocates who help students and families navigate unexpected healthcare situations with confidence.

When support is needed, we can assist with:

When support is needed, we can assist with:

Emergency room advocacy and support

Emergency room advocacy and support

Guidance during hospital admissions and hospital stays

Guidance during hospital admissions and hospital stays

Helping students understand information shared by their healthcare team, including diagnoses, discharge instructions, and treatment recommendations.

Healthcare navigation and coordination assistance

Healthcare navigation and coordination assistance

Communication support between students, families, and providers

Communication support between students, families, and providers

Guidance during urgent healthcare situations

Guidance during urgent healthcare situations

Assistance in understanding next steps and available options

Assistance in understanding next steps and available options

Our role is simple: to help students and families feel informed, supported, and less alone during challenging healthcare experiences.

Membership Benefits

Peace of Mind is the Benefit

Because some situations are too important to navigate alone.

Because some situations are too important to navigate alone.

Because some situations are too important to navigate alone.

Membership provides families with access to experienced healthcare advocates who understand how complex and overwhelming medical situations can become. Benefits may include:

Membership provides families with access to experienced healthcare advocates who understand how complex and overwhelming medical situations can become. Benefits may include:

Immediate access to experienced Registered Nurse advocates

Immediate access to experienced Registered Nurse advocates

Greater confidence during healthcare emergencies

Greater confidence during healthcare emergencies

Faster understanding of medical situations and next steps

Faster understanding of medical situations and next steps

Support navigating hospitals and healthcare systems

Support navigating hospitals and healthcare systems

Clearer communication during stressful situations

Clearer communication during stressful situations

Professional guidance when family members cannot be present

Professional guidance when family members cannot be present

Reassurance that someone is helping your student navigate the process

Reassurance that someone is helping your student navigate the process

Most importantly, families gain peace of mind knowing they have a trusted resource available when unexpected situations arise.

Membership

Simple Membership. Meaningful Support.

Designed to provide access before an emergency happens.

Membership is structured as an annual enrollment that provides access to Evern’s advocacy and support services throughout the academic year.

Membership
Monthly
Annually

Investment

$199

Payable monthly

$1,995

Payable annually

One-Time Registration Fee

$50

$0

Student Health & Emergency Profile

Onboarding Health Planning Session

Annual Care Coordination Assessment

Remote Healthcare Advocacy and Care Coordination

2 Sessions Annually

3 Sessions Annually

24/7 Evern Care Line

Remote Emergency Department & Hospital Navigation

Post-ER or Post-Hospital RN Follow-Up

Parent and Family Communication when Authorized by Student

Secure Electronic Medical Record with Family Portal Access

Additional Remote Care Coordination

Member Rate

Member Rate

In-Person RN Advocacy, Bedside Support, Post-Discharge Visits, and other Clinical Services

Member Rate

Member Rate

The goal is simple: to ensure support is already in place before it is needed.

Why Evern

Build on Advocacy,
Led by Experience

Founded by a nurse who understands what families need most during healthcare crises.

Evern was founded by Registered Nurse Eve Perez Roberson, whose nearly three decades in healthcare have been defined by one core belief: every patient deserves a strong advocate.

Throughout her career in emergency medicine, quality oversight, and private nursing, Eve witnessed firsthand how difficult healthcare systems can be for patients and families to navigate, especially during emergencies.

Her experience as both a healthcare professional and a patient reinforced the importance of having someone who understands the system, asks the right questions, and helps families navigate moments of uncertainty.

The Student Care Program extends that same philosophy to students living away from home.

Because when families cannot be present, trusted advocacy matters.

Because when families cannot be present, trusted advocacy matters.

FAQ

Frequently Asked Questions

Answers to common questions about the membership.

Who is this membership for?
Who is this membership for?
What happens if my child goes to the ER?
What happens if my child goes to the ER?
Can you communicate with parents?
Can you communicate with parents?
Is this health insurance?
Is this health insurance?
Is this medical treatment?
Is this medical treatment?
What happens if additional support is needed?
What happens if additional support is needed?
Is the service available nationwide?
Is the service available nationwide?
How quickly can support be activated?
How quickly can support be activated?

Because Healthcare Emergencies Don’t Wait

Give your student the confidence of professional support and give yourself the peace of mind that someone experienced is ready to help when you can’t be there.

Because Healthcare Emergencies Don’t Wait

Give your student the confidence of professional support and give yourself the peace of mind that someone experienced is ready to help when you can’t be there.

A discreet network of elite clinical professionals delivering personalized, concierge-level care, wherever you are.

Service Areas

• Greater New York Metropolitan Area

• Long Island & the Hamptons

• Westchester County 

• Southwestern Connecticut

• New Jersey

• Greater Philadelphia

A discreet network of elite clinical professionals delivering personalized, concierge-level care, wherever you are.

Service Areas

• Greater New York Metropolitan Area

• Long Island & the Hamptons

• Westchester County 

• Southwestern Connecticut

• New Jersey

• Greater Philadelphia

A discreet network of elite clinical professionals delivering personalized, concierge-level care, wherever you are.

Service Areas

• Greater New York Metropolitan Area

• Long Island & the Hamptons

• Westchester County 

• Southwestern Connecticut

• New Jersey

• Greater Philadelphia